Frequently Asked Questions

Please read our FAQ before sending us a message.

Is your packaging discreet?

We use unlabeled generic packaging for our shipping boxes.  All packs are delivered as pictured in the product descriptions with appropriate supplement facts labeled on each individual pack.

Which payment methods are accepted?

We accept payment in the form of any major credit card.  We use a third party payment processor to charge your cards and NEVER seen or retain this sensitive information.

How long will it take to ship my order?

It usually takes around 24-48hrs to dispatch your order.

How secure is shopping in the Online Shop? Is my data protected?

Our store is protected with an updated SSL certificate and we utilize a third party payment processor so that we never have to see, interact, or store any of your senstive payment information.  We will also never sell your personal information (such as name, phone number, or address) to anyone, ever.

Can I return my order if I'm not happy?

We accept returns of unopened and undamaged product for a full refund.  Unfortunately, laws prohibit the return of any opened supplement product.  We cannot accept refunds or returns from orders that were shipped outside of the USA.

Connect with us on facebook

We usually respond to inquiries through FB Messenger the same day.

 

alternatively, you can email us at support@ravesafer.com